Last Updated: August 15, 2023

Welcome to the Nine Generals website (“Website”), operated by Kodiak Creative. At Nine Generals, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data. By using our Website, you consent to the practices described in this policy.

Information We Collect

We may collect various types of information when you visit our Website or interact with our services, including:

1. Personal Information: This includes your name, contact details, billing information, and any other information you provide when making a purchase or contacting us.

2. Usage Data: We gather information about how you use our Website, such as your browsing history, pages visited, and interactions with our content.

3. Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience and gather data about your interactions with our Website.

How We Use Your Information

We use the information we collect for various purposes, including:

1. Processing and fulfilling orders, including sending order confirmations and updates.
2. Providing customer support and responding to your inquiries.
3. Personalizing your experience on our Website and delivering tailored content.
4. Analyzing and improving our Website’s performance, functionality, and user experience.
5. Sending promotional offers, newsletters, and marketing communications (you can opt out at any time).
6. Complying with legal obligations and preventing fraudulent activities.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms. We may also disclose information if required by law or to protect our rights and safety.

Your Choices

You can update your personal information by contacting us directly. You can opt out of receiving marketing communications from us by following the instructions provided in those communications. Please note that even if you opt out of marketing emails, we may still send you transactional or important service-related communications.

Security

We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Website is not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly remove such information.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Your continued use of our Website after changes have been made constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or your personal information, please contact us.

Thank you for trusting Nine Generals with your information. Your privacy is important to us.